KnowledgeForge unlocks what
your AI has been missing —
everything your team already knows.
KnowledgeForge extracts what your team already knows — from years of email — and turns it into the data that makes your AI a whole lot smarter.
Your AI doesn't know what
your company knows.
Every day, your team answers the same questions — in email. Those answers are your company's real knowledge. And right now, your AI can't see any of it.
Knowledge is trapped in email
Policies, procedures, vendor contacts, pricing decisions — the answers your team needs every day exist in email threads that no AI tool can reach.
Lost when people leave
U.S. enterprises lose an estimated $31.5 billion per year in institutional knowledge when employees leave. When your best people walk out the door, years of knowledge goes with them. Their answers they gave in countless emails are gone forever.. Until now.
Is the best generic AI can do
Your chatbot gives wrong answers to company-specific questions — because it was trained on the internet, not on your business.
Three steps.
No engineering required.
Connect your email, let our AI do the heavy lifting, then feed the results into any tool you already use.
Connect your email
Secure, read-only access to Gmail or Outlook. We never send, modify, or delete anything. Takes about 5 minutes.
We extract the knowledge
Our AI reads your email history, reconstructs conversations, identifies the valuable knowledge, redacts sensitive info, and scores everything for quality.
Your AI gets smarter
Export quality-scored training data and feed it into your chatbot, help desk, or any AI system. Watch accuracy jump from day one.
Read-only access
We never send, modify, or delete any email. Ever.
PII (Personally Identifiable Information) auto-redacted
SSNs, credit cards, and addresses are caught and masked automatically.
Your data, your control
Nothing leaves your environment without your explicit export.
Human review built-in
Nothing goes to AI training without your team's approval.
Your knowledge, extracted and scored
Every piece of knowledge is quality-scored and classified — so your AI trains on the best data first.
| Question | Answer | Tier | Confidence | Status |
|---|---|---|---|---|
| What is our cancellation policy? | Cancellations require 72 hours notice for a full refund. Within 72 hours, a 50% fee applies. | Gold | 0.94 | Approved |
| How do we handle vendor payments? | Net 30 terms via ACH. New vendors require a W-9 and signed contract before first payment. | Gold | 0.91 | Approved |
| What's the max guest capacity? | Main ballroom holds 250 seated or 400 standing. Outdoor terrace adds 120 standing. | Silver | 0.82 | In Review |
| Who handles catering requests? | Route to the Events team. Maria Gonzalez is the primary contact for custom menus. | Silver | 0.79 | Approved |
| What setup options are available? | Theater, banquet, classroom, U-shape, and cocktail. Custom layouts need 2 weeks notice. | Bronze | 0.68 | Pending |
What changes when your AI
understands your business
This isn't a new tool to learn. It's a data layer that makes every AI tool you already use work better.
Customers get wrong answers
Your chatbot says "I don't have that information" to questions your team answers 10 times a week.
New hires take months to ramp
They spend weeks asking "how do we handle this?" for questions already answered in email threads.
Knowledge walks out the door
When experienced people leave, their expertise disappears. Years of context — gone overnight.
AI investments underperform
You've spent on chatbots, but they're trained on generic data — not your company's real knowledge.
AI gives the right answer, first time
Trained on your actual policies — pulled directly from your team's real email conversations.
Onboarding drops from months to weeks
New hires ask your AI and get the same answers your best people would give — instantly.
Institutional memory is permanent
Every decision, every procedure, every piece of expertise — captured, scored, and preserved.
Your existing AI becomes 2× better
No new tools. KnowledgeForge feeds your current AI the data it's been missing all along.
Customers get wrong answers
Your chatbot can't answer company-specific questions.
Right answer, first time
Trained on your actual policies and procedures.
Months to onboard
New hires repeat questions already answered in email.
Weeks to onboard
New hires get expert-level answers from day one.
Knowledge disappears
Expertise walks out when people leave.
Memory is permanent
Captured, scored, and preserved forever.
AI underperforms
Trained on generic internet data, not yours.
AI becomes 2× better
Fed the company data it was missing all along.
Not estimated. Not projected. Measured in real pilot deployments — more than double what generic AI delivers.
Based on pilot deployment data · Benchmarked against MetricNet industry averages
We had eight years of answers trapped in inboxes. KnowledgeForge pulled them out in days. Now our AI gives the same answers our best people would.
Enterprise-grade from day one.
Built for companies that care about accuracy, security, and actually getting value from AI.
Your data stays protected
Sensitive information is automatically detected and redacted. Confidential information, SSNs, credit cards, addresses — intentionally ignored while preserving the knowledge around them.
Enterprise SecurityQuality you can trust
Every extraction is scored across six dimensions and classified into quality tiers. Your AI trains harder on the best data and ignores the slop — automatically.
Patent-PendingContradictions caught automatically
When two emails say different things about the same topic, KnowledgeForge flags it for review instead of training your AI on conflicting information.
It knows who to trust
Answers from your VP of Operations carry more weight than an intern's guess. Job titles are detected from email signatures and confidence adjusts accordingly.
Start with a pilot.
Scale when you see results.
No feature gates. Every plan includes our full extraction engine, quality scoring, and human review.
A risk-free pilot to prove the value with your own data. 1,000 extractions included.
- 1,000 initial extractions
- Full extraction pipeline
- Quality scoring & tiers
- 30-day access
For teams ready to operationalize AI knowledge extraction across a single team.
- 5,000 initial extractions
- 1,000 monthly extractions
- Full pipeline & quality scoring
- Export in any format
- Email support
For growing organizations that need deeper analysis and higher volume.
- 25,000 initial extractions
- 5,000 monthly extractions
- Everything in Foundation
- Contradiction detection
- Knowledge graph
- Priority support
For large organizations needing maximum volume, access control, and API integration.
- 100,000 initial extractions
- 15,000 monthly extractions
- Everything in Professional
- Role-based access control
- Multi-reviewer approvals
- Full REST API access
- Dedicated onboarding
The answers already exist.
Let's put them to work.
See your own company knowledge extracted, scored, and ready for AI in a 30-minute demo. No commitment required.
Free pilot available · Setup in under an hour · Works with any AI platform